Shigoto Zukan
日本語

Will AI replace social and human service assistants?AI replacement risk 40% and how the work is changing

United States Social Services Confidence ★★★★★

Median annual pay
$45,930
25th–75th pct. $38,150–$54,350
Top pay (est.)
$82,300
Top 10% $63,290
Pay in 5 years
$53,900est.
2031
Pay in 10 years
$63,200est.
$54,400–$73,400
Outlook score
62/100
★★★☆☆ Average
AI replacement risk
40%
Low
Job growth (10 yr)
+7.4%
49K openings / yr

Will AI replace Social and Human Service Assistants? AI replacement risk

40%
Low
Ranked #375 safest from AI among all U.S. occupations
Very lowLowModerateHighVery high

How AI is changing this job

A written analysis for this occupation is being prepared.

AI replacement risk compares the parts of a job that are easy to hand to AI or software (processing information, documentation, repetitive computer work) with the parts that are hard to automate (physical work, working closely with people, judgment in unpredictable settings), using O*NET work activities, work context, skills and knowledge. The result is a relative position among all occupations in the country, scaled to 0–100%. Methodology →

Skills, education and requirements for Social and Human Service Assistants

Key skills

Social Perceptiveness
4.1
Speaking
4.1
Critical Thinking
4.0
Reading Comprehension
4.0
Service Orientation
4.0
Active Listening
4.0
Writing
3.9
Monitoring
3.8

O*NET skill level ratings (0–7).

Key knowledge areas

Customer and Personal Service
5.4
Psychology
5.0
Therapy and Counseling
5.0
English Language
4.0
Computers and Electronics
3.9
Education and Training
3.8
Administrative
3.5
Sociology and Anthropology
3.4

What the work involves

Establishing and Maintaining Interpersonal RelationshipsPerforming for or Working Directly with the PublicCommunicating with Supervisors, Peers, or SubordinatesAssisting and Caring for OthersUpdating and Using Relevant KnowledgeMonitoring Processes, Materials, or SurroundingsDocumenting/Recording InformationOrganizing, Planning, and Prioritizing Work

Important abilities

Oral ExpressionOral ComprehensionDeductive ReasoningNear VisionWritten ExpressionProblem Sensitivity

Education of workers

Bachelor's degree
39%
Associate's degree
18%
Some college
16%
High school diploma
10%
Master's degree
7%
Doctoral degree
4%
Post-master's certificate
4%
Post-bachelor's certificate
1%

Training before entry

1–3 months
38%
3–6 months
24%
Up to 1 month
12%
None / short demo
11%
1–2 years
9%
6–12 months
5%

Related work experience

6–12 months
34%
None
18%
1–2 years
16%
2–4 years
16%
1–3 months
9%
4–6 years
4%
8–10 years
4%

Job Zone 4 — considerable preparation needed (O*NET)

Difficulty of entry: ★★★☆☆ Moderate (from education, training, experience and Job Zone)

Pay and employment figures are national statistics. Projected pay, outlook scores and AI replacement risk are estimates from the Shigoto Zukan model, not guarantees. To request a correction, use the contact form. How to read the data
Sources: BLS OEWS May 2025; BLS Employment Projections 2025–35; O*NET 31.0 Database by USDOL/ETA (CC BY 4.0), modified by Shigoto Zukan. Pay ranges, projections and scores are Shigoto Zukan estimates.