Ushers, Lobby Attendants, and Ticket Takers
Also called: Admittance Attendant, Docent, Door Attendant, Door Captain, Door Tender, Doorman, Doorperson, Drive-in Theater Attendant
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
What ushers, lobby attendants, and ticket takers do
Typical tasks
- Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
- Clean facilities.
- Provide assistance with patrons' special needs, such as helping those with wheelchairs.
- Maintain order and ensure adherence to safety rules.
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Refuse admittance to undesirable persons or persons without tickets or passes.
- Guide patrons to exits or provide other instructions or assistance in case of emergency.
- Greet patrons attending entertainment events.
- Search for lost articles or for parents of lost children.
- Settle seating disputes or help solve other customer concerns.
- Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
- Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
Typical path into the job (BLS)
Ushers, Lobby Attendants, and Ticket Takers salary
The median annual wage for ushers, lobby attendants, and ticket takers is $32,910 (BLS OEWS May 2025; BLS Employment Projections 2025–35, national). The lowest 10 percent earn less than $23,560 and the highest 10 percent earn more than $42,470. The mean annual wage is $33,080.
The mean hourly wage of $15.00 is 2.1× the federal minimum wage of $7.25. State minimums are higher in most large states. Minimum wage by state →
How does your pay compare with people your age?
Your numbers are not sent or stored. The comparison uses this occupation's BLS wage percentiles, adjusted for age with BLS median weekly earnings by age group (Q3 2026).
Pay by percentile
Annual wage percentiles from the BLS Occupational Employment and Wage Statistics (OEWS). Percentiles are a good proxy for pay by experience.
Projected pay for Ushers, Lobby Attendants, and Ticket Takers (3, 5 and 10 years)est.
Today $32,910 → in 3 years $36,000 → in 5 years $38,300 → in 10 years $44,500 (10-year range $38,300–$51,700). The model assumes pay growth of +3.1% per year.
What drives the annual growth rate
Projected pay = current pay × (1 + annual growth)^years. The annual growth rate starts from a base wage-growth rate and adds or subtracts labor demand (BLS projected employment growth), wage momentum and AI replacement risk for each occupation. Projections are not guarantees. How it is calculated →
Outlook score for Ushers, Lobby Attendants, and Ticket Takers
Each component is a percentile rank among all occupations in the same country (0–100). Weights: labor demand 25, wage momentum / openings 15, pay level 15, AI resistance 25, aging workforce 10 (Japan only), entry barrier 10.
Will AI replace Ushers, Lobby Attendants, and Ticket Takers? AI replacement risk
How AI is changing this job
A written analysis for this occupation is being prepared.
AI replacement risk compares the parts of a job that are easy to hand to AI or software (processing information, documentation, repetitive computer work) with the parts that are hard to automate (physical work, working closely with people, judgment in unpredictable settings), using O*NET work activities, work context, skills and knowledge. The result is a relative position among all occupations in the country, scaled to 0–100%. Methodology →
Labor demand for Ushers, Lobby Attendants, and Ticket Takers
Employment projections are from the BLS Employment Projections program (2025–35). Annual openings include both new jobs and replacement of workers who leave the occupation.
Skills, education and requirements for Ushers, Lobby Attendants, and Ticket Takers
Key skills
O*NET skill level ratings (0–7).
Key knowledge areas
What the work involves
Important abilities
Training before entry
Related work experience
Job Zone 2 — some preparation needed (O*NET)
Difficulty of entry: ★☆☆☆☆ Easy to enter (from education, training, experience and Job Zone)
How to become ushers, lobby attendants, and ticket takers
A step-by-step guide for this occupation is being prepared. The education, training and experience data above show the typical path.
Career path and how to earn more as ushers, lobby attendants, and ticket takers
Career-path guidance is being prepared. Pay by percentile is shown in the Pay section.