Will AI replace credit counselors?AI replacement risk 77% and how the work is changing

United States Finance Confidence ★★★★★

Median annual pay
$52,230
25th–75th pct. $45,720–$64,080
Top pay (est.)
$104,600
Top 10% $80,440
Pay in 5 years
$58,100est.
2031
Pay in 10 years
$64,600est.
$55,600–$75,000
Outlook score
38/100
★★☆☆☆ Below average
AI replacement risk
77%
High
Job growth (10 yr)
+3.3%
2,000 openings / yr

Will AI replace Credit Counselors? AI replacement risk

77%
High
Ranked #777 safest from AI among all U.S. occupations
Very lowLowModerateHighVery high

How AI is changing this job

A written analysis for this occupation is being prepared.

AI replacement risk compares the parts of a job that are easy to hand to AI or software (processing information, documentation, repetitive computer work) with the parts that are hard to automate (physical work, working closely with people, judgment in unpredictable settings), using O*NET work activities, work context, skills and knowledge. The result is a relative position among all occupations in the country, scaled to 0–100%. Methodology →

Skills, education and requirements for Credit Counselors

Key skills

Reading Comprehension
4.0
Active Listening
4.0
Speaking
4.0
Critical Thinking
4.0
Active Learning
3.8
Writing
3.8
Persuasion
3.6
Social Perceptiveness
3.6

O*NET skill level ratings (0–7).

Key knowledge areas

Customer and Personal Service
5.4
Administrative
5.1
English Language
4.8
Education and Training
4.6
Mathematics
4.2
Economics and Accounting
4.1
Computers and Electronics
3.8
Psychology
3.7

What the work involves

Establishing and Maintaining Interpersonal RelationshipsUpdating and Using Relevant KnowledgeOrganizing, Planning, and Prioritizing WorkGetting InformationProviding Consultation and Advice to OthersMaking Decisions and Solving ProblemsCommunicating with People Outside the OrganizationAnalyzing Data or Information

Important abilities

Oral ExpressionOral ComprehensionWritten ExpressionDeductive ReasoningWritten ComprehensionProblem Sensitivity

Training before entry

1–3 months
33%
Up to 1 month
20%
6–12 months
17%
3–6 months
13%
None / short demo
7%
2–4 years
7%
1–2 years
3%

Related work experience

2–4 years
31%
None
21%
6–12 months
17%
4–6 years
14%
1–2 years
7%
3–6 months
7%
Up to 1 month
3%

Job Zone 4 — considerable preparation needed (O*NET)

Difficulty of entry: ★★☆☆☆ Fairly easy (from education, training, experience and Job Zone)

Pay and employment figures are national statistics. Projected pay, outlook scores and AI replacement risk are estimates from the Shigoto Zukan model, not guarantees. To request a correction, use the contact form. How to read the data
Sources: BLS OEWS May 2025; BLS Employment Projections 2025–35; O*NET 31.0 Database by USDOL/ETA (CC BY 4.0), modified by Shigoto Zukan. Pay ranges, projections and scores are Shigoto Zukan estimates.