What is the job outlook for First-Line Supervisors of Gambling Services Workers?

Employment of First-Line Supervisors of Gambling Services Workers is projected to change by +3.5% over 2025–35 (BLS), with about 2,600 openings per year. The Shigoto Zukan outlook score is 52/100.

First-Line Supervisors of Gambling Services Workers

Q: How much does a First-Line Supervisors of Gambling Services Workers make?

The median annual wage for First-Line Supervisors of Gambling Services Workers is $63,820 (BLS OEWS May 2025; BLS Employment Projections 2025–35). The lowest 10 percent earn about $41,400 and the highest 10 percent about $84,750.

Q: What will a First-Line Supervisors of Gambling Services Workers earn in 10 years?

The Shigoto Zukan model projects $84,100 in 10 years ($72,300–$97,600) and $73,300 in 5 years.

Q: Will AI replace First-Line Supervisors of Gambling Services Workers?

The AI replacement risk for First-Line Supervisors of Gambling Services Workers is 56% (Moderate), estimated by comparing the tasks that AI and software can take over with the tasks that are hard to automate.

United States SOC 39-1013.00 Confidence ★★★★★

Also called: Blackjack Pit Boss, Blackjack Supervisor, Cage Supervisor, Cardroom Manager, Cardroom Supervisor, Casino Floor Runner, Casino Floor Supervisor, Casino Floorperson

Directly supervise and coordinate activities of workers in assigned gambling areas.

Median annual pay

$63,820

25th–75th pct. $51,340–$75,770

Top pay (est.)

$110,200

Top 10% $84,750

Pay in 5 years

$73,300est.

2031

Pay in 10 years

$84,100est.

$72,300–$97,600

Outlook score

52/100

★★★☆☆ Average

AI replacement risk

56%

Moderate

Job growth (10 yr)

+3.5%

2,600 openings / yr

What first-line supervisors of gambling services workers do

Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.

Typical tasks

Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
Perform paperwork required for monetary transactions.
Respond to and resolve patrons' complaints.
Greet customers and ask about the quality of service they are receiving.
Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
Monitor payment of hand-delivered jackpots to ensure promptness.
Explain and interpret house rules, such as game rules or betting limits, for patrons.
Establish and maintain banks and table limits for each game.
Reset slot machines after payoffs.
Answer patrons' questions about gaming machine functions and payouts.

Typical path into the job (BLS)

Education High school diploma or equivalentRelated experience Less than 5 yearsOn-the-job training NoneO*NET Job Zone 2

First-Line Supervisors of Gambling Services Workers salary

The median annual wage for first-line supervisors of gambling services workers is $63,820 (BLS OEWS May 2025; BLS Employment Projections 2025–35, national). The lowest 10 percent earn less than $41,400 and the highest 10 percent earn more than $84,750. The mean annual wage is $64,830.

Median

$63,820

Mean

$64,830

10th percentile

$41,400

Entry level

25th percentile

$51,340

75th percentile

$75,770

90th percentile

$84,750

Top earners

Mean hourly wage

$31.00

4.3× the federal minimum ($7.25)

In Japanese yen

¥10.04M

≈ at 157.25 JPY/USD

The mean hourly wage of $31.00 is 4.3× the federal minimum wage of $7.25. State minimums are higher in most large states. Minimum wage by state →

How does your pay compare with people your age?

Your numbers are not sent or stored. The comparison uses this occupation's BLS wage percentiles, adjusted for age with BLS median weekly earnings by age group (Q3 2026).

Pay by percentile

Entry level (10th pct.)

$41,400

Early career (25th pct.)

$51,340

Mid career (median)

$63,820

Experienced (75th pct.)

$75,770

Top earners (90th pct.)

$84,750

Annual wage percentiles from the BLS Occupational Employment and Wage Statistics (OEWS). Percentiles are a good proxy for pay by experience.

How median, percentiles and the pay range are defined →

Projected pay for First-Line Supervisors of Gambling Services Workers (3, 5 and 10 years)est.

Today $63,820 → in 3 years $69,300 → in 5 years $73,300 → in 10 years $84,100 (10-year range $72,300–$97,600). The model assumes pay growth of +2.8% per year.

$63,820

Now
2026

$69,300

In 3 yrs
2029

$64,000–$75,400

$73,300

In 5 yrs
2031

$66,000–$81,600

$84,100

In 10 yrs
2036

$72,300–$97,600

What drives the annual growth rate

Base wage growth +3.0%Labor demand -0.03%AI impact -0.18%Total +2.8% / yr

Projected pay = current pay × (1 + annual growth)^years. The annual growth rate starts from a base wage-growth rate and adds or subtracts labor demand (BLS projected employment growth), wage momentum and AI replacement risk for each occupation. Projections are not guarantees. How it is calculated →

Outlook score for First-Line Supervisors of Gambling Services Workers

52/100

★★★☆☆

Average · ranked #444 of all U.S. occupations

Pay level

54 pts

AI resistance

44 pts

Entry barrier

46 pts

Annual openings

61 pts

Projected growth

57 pts

Each component is a percentile rank among all occupations in the same country (0–100). Weights: labor demand 25, wage momentum / openings 15, pay level 15, AI resistance 25, aging workforce 10 (Japan only), entry barrier 10.

Will AI replace First-Line Supervisors of Gambling Services Workers? AI replacement risk

56%

Moderate

Ranked #600 safest from AI among all U.S. occupations

Very lowLowModerateHighVery high

How AI is changing this job

A written analysis for this occupation is being prepared.

AI replacement risk compares the parts of a job that are easy to hand to AI or software (processing information, documentation, repetitive computer work) with the parts that are hard to automate (physical work, working closely with people, judgment in unpredictable settings), using O*NET work activities, work context, skills and knowledge. The result is a relative position among all occupations in the country, scaled to 0–100%. Methodology →

Labor demand for First-Line Supervisors of Gambling Services Workers

Employment

26K

BLS OEWS

Projected employment

28K

2025–35

Projected change

+3.5%

ranked #351 for growth

Annual openings

2,600

growth + replacement needs

Demand score

Average

55/100

Typical entry education

High school diploma or equivalent

Work experience

Less than 5 years

in a related occupation

On-the-job training

None

Employment projections are from the BLS Employment Projections program (2025–35). Annual openings include both new jobs and replacement of workers who leave the occupation.

Skills, education and requirements for First-Line Supervisors of Gambling Services Workers

Key skills

Critical Thinking

3.9

Speaking

3.6

Monitoring

3.6

Reading Comprehension

3.6

Service Orientation

3.5

Active Listening

3.5

Social Perceptiveness

3.5

Management of Personnel Resources

3.5

O*NET skill level ratings (0–7).

Key knowledge areas

Customer and Personal Service

5.5

Computers and Electronics

4.3

Education and Training

4.1

Personnel and Human Resources

4.0

Mathematics

3.8

Psychology

3.7

Administration and Management

3.7

Administrative

3.7

What the work involves

Performing for or Working Directly with the PublicGuiding, Directing, and Motivating SubordinatesResolving Conflicts and Negotiating with OthersEstablishing and Maintaining Interpersonal RelationshipsCoaching and Developing OthersOrganizing, Planning, and Prioritizing WorkCommunicating with Supervisors, Peers, or SubordinatesUpdating and Using Relevant Knowledge

Important abilities

Oral ExpressionOral ComprehensionProblem SensitivitySpeech RecognitionWritten ComprehensionNear Vision

Education of workers

High school diploma

48%

Some college

17%

Post-secondary certificate

12%

Associate's degree

11%

Bachelor's degree

Less than high school

Training before entry

Up to 1 month

26%

1–3 months

22%

4–10 years

19%

6–12 months

15%

None / short demo

12%

3–6 months

Related work experience

4–6 years

24%

None

22%

1–2 years

13%

8–10 years

10%

6–12 months

2–4 years

Up to 1 month

1–3 months

3–6 months

Job Zone 2 — some preparation needed (O*NET)

Difficulty of entry: ★★☆☆☆ Fairly easy (from education, training, experience and Job Zone)

How to become first-line supervisors of gambling services workers

Typical education

High school diploma or equivalent

BLS

Related experience

Less than 5 years

On-the-job training

None

A step-by-step guide for this occupation is being prepared. The education, training and experience data above show the typical path.

Career path and how to earn more as first-line supervisors of gambling services workers

Career-path guidance is being prepared. Pay by percentile is shown in the Pay section.

Pay and employment figures are national statistics. Projected pay, outlook scores and AI replacement risk are estimates from the Shigoto Zukan model, not guarantees. To request a correction, use the contact form. How to read the data

Sources: BLS OEWS May 2025; BLS Employment Projections 2025–35; O*NET 31.0 Database by USDOL/ETA (CC BY 4.0), modified by Shigoto Zukan. Pay ranges, projections and scores are Shigoto Zukan estimates.