Will AI replace first-line supervisors of gambling services workers?AI replacement risk 56% and how the work is changing

United States Confidence ★★★★★

Median annual pay
$63,820
25th–75th pct. $51,340–$75,770
Top pay (est.)
$110,200
Top 10% $84,750
Pay in 5 years
$73,300est.
2031
Pay in 10 years
$84,100est.
$72,300–$97,600
Outlook score
52/100
★★★☆☆ Average
AI replacement risk
56%
Moderate
Job growth (10 yr)
+3.5%
2,600 openings / yr

Will AI replace First-Line Supervisors of Gambling Services Workers? AI replacement risk

56%
Moderate
Ranked #600 safest from AI among all U.S. occupations
Very lowLowModerateHighVery high

How AI is changing this job

A written analysis for this occupation is being prepared.

AI replacement risk compares the parts of a job that are easy to hand to AI or software (processing information, documentation, repetitive computer work) with the parts that are hard to automate (physical work, working closely with people, judgment in unpredictable settings), using O*NET work activities, work context, skills and knowledge. The result is a relative position among all occupations in the country, scaled to 0–100%. Methodology →

Skills, education and requirements for First-Line Supervisors of Gambling Services Workers

Key skills

Critical Thinking
3.9
Speaking
3.6
Monitoring
3.6
Reading Comprehension
3.6
Service Orientation
3.5
Active Listening
3.5
Social Perceptiveness
3.5
Management of Personnel Resources
3.5

O*NET skill level ratings (0–7).

Key knowledge areas

Customer and Personal Service
5.5
Computers and Electronics
4.3
Education and Training
4.1
Personnel and Human Resources
4.0
Mathematics
3.8
Psychology
3.7
Administration and Management
3.7
Administrative
3.7

What the work involves

Performing for or Working Directly with the PublicGuiding, Directing, and Motivating SubordinatesResolving Conflicts and Negotiating with OthersEstablishing and Maintaining Interpersonal RelationshipsCoaching and Developing OthersOrganizing, Planning, and Prioritizing WorkCommunicating with Supervisors, Peers, or SubordinatesUpdating and Using Relevant Knowledge

Important abilities

Oral ExpressionOral ComprehensionProblem SensitivitySpeech RecognitionWritten ComprehensionNear Vision

Education of workers

High school diploma
48%
Some college
17%
Post-secondary certificate
12%
Associate's degree
11%
Bachelor's degree
6%
Less than high school
6%

Training before entry

Up to 1 month
26%
1–3 months
22%
4–10 years
19%
6–12 months
15%
None / short demo
12%
3–6 months
6%

Related work experience

4–6 years
24%
None
22%
1–2 years
13%
8–10 years
10%
6–12 months
8%
2–4 years
7%
Up to 1 month
6%
1–3 months
6%
3–6 months
3%

Job Zone 2 — some preparation needed (O*NET)

Difficulty of entry: ★★☆☆☆ Fairly easy (from education, training, experience and Job Zone)

Pay and employment figures are national statistics. Projected pay, outlook scores and AI replacement risk are estimates from the Shigoto Zukan model, not guarantees. To request a correction, use the contact form. How to read the data
Sources: BLS OEWS May 2025; BLS Employment Projections 2025–35; O*NET 31.0 Database by USDOL/ETA (CC BY 4.0), modified by Shigoto Zukan. Pay ranges, projections and scores are Shigoto Zukan estimates.