Shigoto Zukan
日本語

Will AI replace tellers?AI replacement risk 66% and how the work is changing

United States Finance Confidence ★★★★★

Median annual pay
$43,030
25th–75th pct. $37,040–$46,580
Top pay (est.)
$64,600
Top 10% $49,680
Pay in 5 years
$46,900est.
2031
Pay in 10 years
$51,000est.
$43,900–$59,200
Outlook score
20/100
★☆☆☆☆ Weak
AI replacement risk
66%
High
Job growth (10 yr)
−13.2%
27K openings / yr

Will AI replace Tellers? AI replacement risk

66%
High
Ranked #707 safest from AI among all U.S. occupations
Very lowLowModerateHighVery high

How AI is changing this job

A written analysis for this occupation is being prepared.

AI replacement risk compares the parts of a job that are easy to hand to AI or software (processing information, documentation, repetitive computer work) with the parts that are hard to automate (physical work, working closely with people, judgment in unpredictable settings), using O*NET work activities, work context, skills and knowledge. The result is a relative position among all occupations in the country, scaled to 0–100%. Methodology →

Skills, education and requirements for Tellers

Key skills

Active Listening
3.6
Critical Thinking
3.2
Reading Comprehension
3.2
Monitoring
3.1
Service Orientation
3.0
Speaking
3.0
Social Perceptiveness
3.0
Writing
3.0

O*NET skill level ratings (0–7).

Key knowledge areas

Customer and Personal Service
4.3
Administrative
3.5
Computers and Electronics
3.5
Mathematics
3.3
English Language
3.2
Sales and Marketing
2.7
Education and Training
2.5
Public Safety and Security
2.5

What the work involves

Establishing and Maintaining Interpersonal RelationshipsUpdating and Using Relevant KnowledgePerforming for or Working Directly with the PublicProcessing InformationAnalyzing Data or InformationOrganizing, Planning, and Prioritizing WorkCommunicating with Supervisors, Peers, or SubordinatesEvaluating Information to Determine Compliance with Standards

Important abilities

Oral ExpressionOral ComprehensionSpeech ClaritySpeech RecognitionNear VisionDeductive Reasoning

Education of workers

High school diploma
73%
Some college
9%
Bachelor's degree
8%
Associate's degree
5%
Post-secondary certificate
3%
Less than high school
2%

Training before entry

Up to 1 month
50%
None / short demo
26%
1–3 months
19%
3–6 months
3%
1–2 years
1%

Related work experience

None
48%
6–12 months
18%
1–3 months
17%
1–2 years
8%
Up to 1 month
5%
3–6 months
4%

Job Zone 2 — some preparation needed (O*NET)

Difficulty of entry: ★☆☆☆☆ Easy to enter (from education, training, experience and Job Zone)

Pay and employment figures are national statistics. Projected pay, outlook scores and AI replacement risk are estimates from the Shigoto Zukan model, not guarantees. To request a correction, use the contact form. How to read the data
Sources: BLS OEWS May 2025; BLS Employment Projections 2025–35; O*NET 31.0 Database by USDOL/ETA (CC BY 4.0), modified by Shigoto Zukan. Pay ranges, projections and scores are Shigoto Zukan estimates.