Will AI replace travel agents?AI replacement risk 63% and how the work is changing

United States Travel & Tourism Confidence ★★★★★

Median annual pay
$50,160
25th–75th pct. $41,950–$63,060
Top pay (est.)
$99,700
Top 10% $76,660
Pay in 5 years
$56,500est.
2031
Pay in 10 years
$63,700est.
$54,800–$74,000
Outlook score
41/100
★★☆☆☆ Below average
AI replacement risk
63%
High
Job growth (10 yr)
+0.2%
5,900 openings / yr

Will AI replace Travel Agents? AI replacement risk

63%
High
Ranked #678 safest from AI among all U.S. occupations
Very lowLowModerateHighVery high

How AI is changing this job

A written analysis for this occupation is being prepared.

AI replacement risk compares the parts of a job that are easy to hand to AI or software (processing information, documentation, repetitive computer work) with the parts that are hard to automate (physical work, working closely with people, judgment in unpredictable settings), using O*NET work activities, work context, skills and knowledge. The result is a relative position among all occupations in the country, scaled to 0–100%. Methodology →

Skills, education and requirements for Travel Agents

Key skills

Active Listening
4.0
Service Orientation
4.0
Critical Thinking
3.8
Reading Comprehension
3.8
Persuasion
3.5
Negotiation
3.2
Social Perceptiveness
3.1
Speaking
3.1

O*NET skill level ratings (0–7).

Key knowledge areas

Customer and Personal Service
4.8
Sales and Marketing
4.5
English Language
4.3
Administrative
4.1
Computers and Electronics
4.0
Geography
3.7
Telecommunications
3.5
Administration and Management
3.4

What the work involves

Processing InformationGetting InformationPerforming for or Working Directly with the PublicUpdating and Using Relevant KnowledgeOrganizing, Planning, and Prioritizing WorkSelling or Influencing OthersEstablishing and Maintaining Interpersonal RelationshipsMaking Decisions and Solving Problems

Important abilities

Oral ExpressionOral ComprehensionSpeech RecognitionNear VisionDeductive ReasoningWritten Comprehension

Education of workers

Associate's degree
37%
High school diploma
31%
Bachelor's degree
14%
Post-secondary certificate
11%
Some college
6%

Training before entry

1–3 months
16%
6–12 months
3%
1–2 years
2%

Related work experience

8–10 years
14%
3–6 months
14%
None
8%
Up to 1 month
6%
2–4 years
5%
6–12 months
4%
4–6 years
2%

Job Zone 3 — medium preparation needed (O*NET)

Difficulty of entry: ★★☆☆☆ Fairly easy (from education, training, experience and Job Zone)

Pay and employment figures are national statistics. Projected pay, outlook scores and AI replacement risk are estimates from the Shigoto Zukan model, not guarantees. To request a correction, use the contact form. How to read the data
Sources: BLS OEWS May 2025; BLS Employment Projections 2025–35; O*NET 31.0 Database by USDOL/ETA (CC BY 4.0), modified by Shigoto Zukan. Pay ranges, projections and scores are Shigoto Zukan estimates.