Shigoto Zukan
日本語

How to become 旅行会社カウンター係education, training, experience, licenses and the steps to enter

Japan Travel & Tourism Confidence ★★★★★

Average annual pay
¥5.25M
≈ $33,395
Top pay (est.)
¥8.93M
Top 10% ¥7.70M
Pay in 5 years
¥5.73Mest.
2031
Pay in 10 years
¥6.25Mest.
¥5.38M–¥7.26M
Outlook score
41/100
★★☆☆☆ Below average
AI replacement risk
61%
High
Labor demand
Low
Openings-to-applicants 0.98x

How to become 旅行会社カウンター係

The typical path in Japan is shown by the education, training and experience of current workers above and in the Japanese guidance below. A detailed English guide for this occupation is being prepared.

Guidance from job tag (Japanese)
入職にあたって、特に資格や学歴は必要とされないが、大手旅行会社では、専門学校・短大・大学卒業者が多い。また、「国内旅行業務取扱管理者」、「総合旅行業務取扱管理者」等の国家資格を取得すると仕事の幅が広がるため、これらの資格を取ることが旅行会社社員の目標ともなっている。海外旅行の需要もあり、外国語（特に英語）を身につけておいた方が有利である。旅行が好きであること、人と接することが好きな人、社交性や積極性を持ち合わせた人に向いている。
　個人によるインターネットを利用した情報収集、宿、旅券等の検索、予約が普及する中、カウンター係もより深い知識や一般の人が知らない情報を求められる。お客の多様な注文や相談に対応できる接客能力や様々な情報からプランを組み立てられる力も必要である。対面サービスならではの安心感をお客に提供できることが重要となる。

Skills, education and requirements for 旅行会社カウンター係

Key skills

Active Listening
4.8
Speaking
4.1
Writing
3.9
Reading Comprehension
3.8
Persuasion
3.7
Service Orientation
3.5
Negotiation
3.4
Social Perceptiveness
3.4

Skill levels from the MHLW job tag worker survey.

Key knowledge areas

Customer and Personal Service
3.5
Sales and Marketing
2.4
Administrative
2.2
English Language
1.7
Foreign Language
1.6
Geography
1.4
Administration and Management
1.3
Psychology
1.3

What the work involves

Getting InformationMonitoring Processes, Materials, or SurroundingsOrganizing, Planning, and Prioritizing WorkCommunicating with Supervisors, Peers, or SubordinatesUpdating and Using Relevant KnowledgeIdentifying Objects, Actions, and EventsScheduling Work and ActivitiesWorking with Computers

Important abilities

Problem SensitivityOral ExpressionWritten ComprehensionOral ComprehensionWritten ExpressionMemorization

Licenses and certifications (Japan)

Related qualifications listed on job tag (names in Japanese). Some are mandatory, others recommended.

Education of workers

Training before entry

Related work experience

Difficulty of entry: ★★★☆☆ Moderate (from education, training, experience, licenses)

Career path and how to earn more as 旅行会社カウンター係

Career-path guidance is being prepared. Pay by experience is shown in the Pay section.

Pay and employment figures are national statistics. Projected pay, outlook scores and AI replacement risk are estimates from the Shigoto Zukan model, not guarantees. To request a correction, use the contact form. How to read the data
Sources: Basic Survey on Wage Structure (2025), Population Census and Hello Work employment statistics as published on the MHLW job tag site (retrieved Nov 1, 2026); Occupational Information Database (JILPT). Pay ranges, projections and scores are Shigoto Zukan estimates.