Shigoto Zukan
日本語

Will AI replace cargo and freight agents?AI replacement risk 51% and how the work is changing

United States Logistics Confidence ★★★★★

Median annual pay
$52,260
25th–75th pct. $45,710–$63,390
Top pay (est.)
$103,800
Top 10% $79,810
Pay in 5 years
$60,800est.
2031
Pay in 10 years
$70,800est.
$60,900–$82,200
Outlook score
55/100
★★★☆☆ Average
AI replacement risk
51%
Moderate
Job growth (10 yr)
+6.2%
9,000 openings / yr

Will AI replace Cargo and Freight Agents? AI replacement risk

51%
Moderate
Ranked #536 safest from AI among all U.S. occupations
Very lowLowModerateHighVery high

How AI is changing this job

A written analysis for this occupation is being prepared.

AI replacement risk compares the parts of a job that are easy to hand to AI or software (processing information, documentation, repetitive computer work) with the parts that are hard to automate (physical work, working closely with people, judgment in unpredictable settings), using O*NET work activities, work context, skills and knowledge. The result is a relative position among all occupations in the country, scaled to 0–100%. Methodology →

Skills, education and requirements for Cargo and Freight Agents

Key skills

Critical Thinking
3.6
Monitoring
3.1
Reading Comprehension
3.1
Negotiation
3.1
Coordination
3.0
Time Management
3.0
Social Perceptiveness
3.0
Service Orientation
3.0

O*NET skill level ratings (0–7).

Key knowledge areas

Transportation
4.6
Geography
4.4
Administration and Management
4.2
Administrative
3.8
Public Safety and Security
3.6
Customer and Personal Service
3.6
Law and Government
3.5
Education and Training
3.4

What the work involves

Handling and Moving ObjectsEstablishing and Maintaining Interpersonal RelationshipsMaking Decisions and Solving ProblemsDocumenting/Recording InformationCommunicating with People Outside the OrganizationGetting InformationCommunicating with Supervisors, Peers, or SubordinatesEvaluating Information to Determine Compliance with Standards

Important abilities

Oral ExpressionOral ComprehensionWritten ComprehensionNear VisionWritten ExpressionCategory Flexibility

Education of workers

Bachelor's degree
31%
Some college
19%
Associate's degree
18%
Post-secondary certificate
18%
High school diploma
12%
Less than high school
2%

Training before entry

Up to 1 month
21%
None / short demo
20%
3–6 months
10%
6–12 months
7%

Related work experience

6–12 months
21%
1–2 years
18%
4–6 years
6%
2–4 years
1%

Job Zone 2 — some preparation needed (O*NET)

Difficulty of entry: ★★☆☆☆ Fairly easy (from education, training, experience and Job Zone)

Pay and employment figures are national statistics. Projected pay, outlook scores and AI replacement risk are estimates from the Shigoto Zukan model, not guarantees. To request a correction, use the contact form. How to read the data
Sources: BLS OEWS May 2025; BLS Employment Projections 2025–35; O*NET 31.0 Database by USDOL/ETA (CC BY 4.0), modified by Shigoto Zukan. Pay ranges, projections and scores are Shigoto Zukan estimates.