Shigoto Zukan
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How to become first-line supervisors of non-retail sales workerseducation, training, experience and the steps to enter

United States Retail Confidence ★★★★★

Median annual pay
$87,520
25th–75th pct. $63,940–$122,050
Top pay (est.)
$213,300
Top 10% $164,070
Pay in 5 years
$98,900est.
2031
Pay in 10 years
$111,700est.
$96,000–$129,600
Outlook score
51/100
★★★☆☆ Average
AI replacement risk
62%
High
Job growth (10 yr)
+0.5%
22K openings / yr

How to become first-line supervisors of non-retail sales workers

Typical education
High school diploma or equivalent
BLS
Related experience
Less than 5 years
On-the-job training
None

A step-by-step guide for this occupation is being prepared. The education, training and experience data above show the typical path.

Skills, education and requirements for First-Line Supervisors of Non-Retail Sales Workers

Key skills

Monitoring
4.2
Reading Comprehension
4.1
Management of Personnel Resources
4.0
Coordination
4.0
Active Listening
4.0
Social Perceptiveness
4.0
Time Management
4.0
Instructing
4.0

O*NET skill level ratings (0–7).

Key knowledge areas

Customer and Personal Service
5.1
Administration and Management
4.6
Personnel and Human Resources
4.3
Sales and Marketing
4.0
Computers and Electronics
3.8
Education and Training
3.8
Mathematics
3.6
English Language
3.4

What the work involves

Making Decisions and Solving ProblemsCommunicating with Supervisors, Peers, or SubordinatesOrganizing, Planning, and Prioritizing WorkGuiding, Directing, and Motivating SubordinatesProviding Consultation and Advice to OthersUpdating and Using Relevant KnowledgeCoaching and Developing OthersGetting Information

Important abilities

Oral ExpressionSpeech ClarityOral ComprehensionSpeech RecognitionWritten ComprehensionWritten Expression

Education of workers

Bachelor's degree
45%
Some college
16%
High school diploma
16%
Master's degree
13%
Associate's degree
10%

Training before entry

6–12 months
33%
Up to 1 month
19%
None / short demo
17%
1–3 months
14%
3–6 months
9%
1–2 years
7%

Related work experience

6–8 years
36%
4–6 years
16%
None
13%
Up to 1 month
11%
2–4 years
9%
6–12 months
7%
1–2 years
6%
8–10 years
2%

Job Zone 4 — considerable preparation needed (O*NET)

Difficulty of entry: ★★★☆☆ Moderate (from education, training, experience and Job Zone)

Career path and how to earn more as first-line supervisors of non-retail sales workers

Career-path guidance is being prepared. Pay by percentile is shown in the Pay section.

Pay and employment figures are national statistics. Projected pay, outlook scores and AI replacement risk are estimates from the Shigoto Zukan model, not guarantees. To request a correction, use the contact form. How to read the data
Sources: BLS OEWS May 2025; BLS Employment Projections 2025–35; O*NET 31.0 Database by USDOL/ETA (CC BY 4.0), modified by Shigoto Zukan. Pay ranges, projections and scores are Shigoto Zukan estimates.