Shigoto Zukan
日本語

Will AI replace postal service clerks?AI replacement risk 52% and how the work is changing

United States Logistics Confidence ★★★★★

Median annual pay
$62,130
25th–75th pct. $56,740–$70,890
Top pay (est.)
$97,500
Top 10% $75,030
Pay in 5 years
$71,100est.
2031
Pay in 10 years
$81,300est.
$69,900–$94,400
Outlook score
36/100
★★☆☆☆ Below average
AI replacement risk
52%
Moderate
Job growth (10 yr)
−0.3%
5,300 openings / yr

Will AI replace Postal Service Clerks? AI replacement risk

52%
Moderate
Ranked #546 safest from AI among all U.S. occupations
Very lowLowModerateHighVery high

How AI is changing this job

A written analysis for this occupation is being prepared.

AI replacement risk compares the parts of a job that are easy to hand to AI or software (processing information, documentation, repetitive computer work) with the parts that are hard to automate (physical work, working closely with people, judgment in unpredictable settings), using O*NET work activities, work context, skills and knowledge. The result is a relative position among all occupations in the country, scaled to 0–100%. Methodology →

Skills, education and requirements for Postal Service Clerks

Key skills

Critical Thinking
3.2
Active Listening
3.1
Reading Comprehension
3.1
Service Orientation
3.0
Speaking
3.0
Writing
3.0
Time Management
2.6
Persuasion
2.5

O*NET skill level ratings (0–7).

Key knowledge areas

Customer and Personal Service
4.1
Computers and Electronics
3.6
Administrative
3.6
English Language
3.5
Mathematics
3.2
Transportation
3.1
Sales and Marketing
3.0
Administration and Management
3.0

What the work involves

Handling and Moving ObjectsEstablishing and Maintaining Interpersonal RelationshipsUpdating and Using Relevant KnowledgePerforming for or Working Directly with the PublicCommunicating with Supervisors, Peers, or SubordinatesProcessing InformationIdentifying Objects, Actions, and EventsEvaluating Information to Determine Compliance with Standards

Important abilities

Oral ExpressionOral ComprehensionNear VisionWritten ComprehensionSpeech ClaritySpeech Recognition

Education of workers

High school diploma
68%
Some college
18%
Less than high school
8%
Post-secondary certificate
7%

Training before entry

Up to 1 month
51%
3–6 months
18%
1–2 years
11%
1–3 months
10%
6–12 months
3%
2–4 years
3%
Over 10 years
2%
None / short demo
2%

Related work experience

None
27%
1–2 years
26%
6–12 months
15%
Up to 1 month
11%
2–4 years
8%
Over 10 years
7%
4–6 years
3%
3–6 months
2%
1–3 months
1%

Job Zone 2 — some preparation needed (O*NET)

Difficulty of entry: ★★☆☆☆ Fairly easy (from education, training, experience and Job Zone)

Pay and employment figures are national statistics. Projected pay, outlook scores and AI replacement risk are estimates from the Shigoto Zukan model, not guarantees. To request a correction, use the contact form. How to read the data
Sources: BLS OEWS May 2025; BLS Employment Projections 2025–35; O*NET 31.0 Database by USDOL/ETA (CC BY 4.0), modified by Shigoto Zukan. Pay ranges, projections and scores are Shigoto Zukan estimates.