Shigoto Zukan
日本語

Will AI replace social and community service managers?AI replacement risk 53% and how the work is changing

United States Management & Consulting Confidence ★★★★★

Median annual pay
$80,390
25th–75th pct. $64,290–$103,200
Top pay (est.)
$171,900
Top 10% $132,260
Pay in 5 years
$93,500est.
2031
Pay in 10 years
$108,800est.
$93,500–$126,300
Outlook score
66/100
★★★☆☆ Good
AI replacement risk
53%
Moderate
Job growth (10 yr)
+7.2%
18K openings / yr

Will AI replace Social and Community Service Managers? AI replacement risk

53%
Moderate
Ranked #558 safest from AI among all U.S. occupations
Very lowLowModerateHighVery high

How AI is changing this job

A written analysis for this occupation is being prepared.

AI replacement risk compares the parts of a job that are easy to hand to AI or software (processing information, documentation, repetitive computer work) with the parts that are hard to automate (physical work, working closely with people, judgment in unpredictable settings), using O*NET work activities, work context, skills and knowledge. The result is a relative position among all occupations in the country, scaled to 0–100%. Methodology →

Skills, education and requirements for Social and Community Service Managers

Key skills

Social Perceptiveness
4.6
Management of Personnel Resources
4.4
Active Listening
4.2
Speaking
4.1
Complex Problem Solving
4.1
Judgment and Decision Making
4.1
Reading Comprehension
4.1
Critical Thinking
4.1

O*NET skill level ratings (0–7).

Key knowledge areas

Customer and Personal Service
5.9
Education and Training
5.2
Psychology
4.8
Administration and Management
4.6
English Language
4.5
Administrative
4.5
Therapy and Counseling
4.5
Personnel and Human Resources
4.4

What the work involves

Establishing and Maintaining Interpersonal RelationshipsOrganizing, Planning, and Prioritizing WorkCommunicating with Supervisors, Peers, or SubordinatesResolving Conflicts and Negotiating with OthersUpdating and Using Relevant KnowledgeAssisting and Caring for OthersCommunicating with People Outside the OrganizationIdentifying Objects, Actions, and Events

Important abilities

Oral ExpressionOral ComprehensionSpeech ClarityWritten ExpressionDeductive ReasoningSpeech Recognition

Education of workers

Bachelor's degree
50%
Master's degree
24%
Associate's degree
8%
Post-master's certificate
8%
High school diploma
7%
Some college
2%

Training before entry

1–3 months
40%
Up to 1 month
20%
None / short demo
16%
6–12 months
11%
3–6 months
10%
1–2 years
2%

Related work experience

4–6 years
26%
2–4 years
18%
6–8 years
18%
1–2 years
17%
6–12 months
12%
8–10 years
6%
Over 10 years
2%

Job Zone 4 — considerable preparation needed (O*NET)

Difficulty of entry: ★★★☆☆ Moderate (from education, training, experience and Job Zone)

Pay and employment figures are national statistics. Projected pay, outlook scores and AI replacement risk are estimates from the Shigoto Zukan model, not guarantees. To request a correction, use the contact form. How to read the data
Sources: BLS OEWS May 2025; BLS Employment Projections 2025–35; O*NET 31.0 Database by USDOL/ETA (CC BY 4.0), modified by Shigoto Zukan. Pay ranges, projections and scores are Shigoto Zukan estimates.