客室乗務員 客室乗務員
What 客室乗務員 do
An English description is being prepared. Japanese description:
出発前に、空港で身だしなみの点検と体調の確認を行い、同時にフライトコース、目的地までの天候などのブリーフィングを受ける。気象状況を読み取り、必要があれば事故を未然に防ぐためにシートベルトの着用を促すポイントなども打ち合わせる。
機内では、乗客を出迎え、必要があれば座席まで案内する。また、非常脱出手順、酸素マスク、ドアの開閉、シートベルトの着用などの安全確認を行い、離陸前に乗客に対し飛行中の留意点や緊急時等の対応について説明する。更に目視により、エンジンや翼等機体の異常の有無を確認し、機長に報告する。
安定飛行に移った後は、お茶やコーヒー、雑誌や新聞などを配り、国際線のフライトの場合には、機内食を提供する。乗客の申出に応じて毛布を配ったり、入国書類の書き方をアドバイスしたり、様々な世話を行う。ほとんどの国際路線では免税品の機内販売を行う。
目的地に到着後は、機内から乗客を送り出し、破損した設備がないか、乗客の忘れ物がないかなど機内を点検し、フライトの状況をレポートにまとめる。
また、急病人が出た場合には適切な対応をとる。緊急事態などトラブルが発生した場合には、冷静に状況を判断し、乗客を落ち着かせ、機内から脱出するときは、非常口を開き、秩序を維持して避難させるなど必要な対応を行わなければならない。
◇ よく使う道具、機材、情報技術等
タブレット端末
Employment type of workers
客室乗務員 salary
The average annual pay for 客室乗務員 in Japan is ¥5.72M (≈ $36,406; Basic Survey on Wage Structure (2025), national). The estimated median is ¥5.32M, the typical range is ¥3.88M–¥9.89M and the top 10% earn about ¥8.50M.
How does your pay compare with people your age?
Your numbers are not sent or stored. The distribution is estimated from Japan's national wage statistics, including pay differences by age.
Pay by ageest.
Estimated from the average pay and average age (32.7) using the age-wage curve of the Basic Survey on Wage Structure.
Pay by experienceest.
Pay by employment typeest.
The average hourly wage of ¥3,139 is 2.7× Japan's national average minimum wage of ¥1,177 (fiscal 2026). Minimum wage by prefecture →
Japanese pay is shown in yen (¥5.57M = 5.57 million yen ≈ 557万円). Dollar figures use the current rate of 157.25 yen per dollar and are for reference only; purchasing power differs.
Pay over time
| Year | Average pay | Employment | Openings ratio |
|---|---|---|---|
| 2021 | ¥4.09M | — | — |
| 2022 | ¥4.50M | — | — |
| 2023 | ¥5.34M | — | 3.13x |
| 2024 | ¥5.96M | — | 2.89x |
| 2025 | ¥5.72M | — | 2.50x |
Projected pay for 客室乗務員 (3, 5 and 10 years)est.
Today ¥5.72M → in 3 years ¥6.32M → in 5 years ¥6.74M → in 10 years ¥7.94M (10-year range ¥6.83M–¥9.22M). The model assumes pay growth of +3.3% per year.
What drives the annual growth rate
Projected pay = current pay × (1 + annual growth)^years. The annual growth rate starts from a base wage-growth rate and adds or subtracts labor demand (the job-openings-to-applicants ratio), wage momentum and AI replacement risk for each occupation. Projections are not guarantees. How it is calculated →
Outlook score for 客室乗務員
Each component is a percentile rank among all occupations in the same country (0–100). Weights: labor demand 25, wage momentum / openings 15, pay level 15, AI resistance 25, aging workforce 10 (Japan only), entry barrier 10.
Will AI replace 客室乗務員? AI replacement risk
How AI is changing this job
A written analysis for this occupation is being prepared.
AI replacement risk compares the parts of a job that are easy to hand to AI or software (processing information, documentation, repetitive computer work) with the parts that are hard to automate (physical work, working closely with people, judgment in unpredictable settings), using the MHLW job tag survey on work activities, work context, skills and knowledge. The result is a relative position among all occupations in the country, scaled to 0–100%. Methodology →
Labor demand for 客室乗務員
A ratio above 1.0 means there are more job openings than applicants (a labor shortage). The 5- and 10-year figures are estimates from the openings ratio, wage momentum and AI replacement risk.
The same job in the United States
| 客室乗務員 Japan | Flight Attendants United States | |
|---|---|---|
| Median / average pay | ¥5.72M ≈ $36,406 | $63,580 |
| Pay in 10 years (est.) | ¥7.94M | $89,100 |
| Outlook score | 63 | 70 |
| AI replacement risk | 16% Very low | 25% Low |
| Workers | — | 132K |
Matched by occupation (SOC code). Yen converted at 157.25 JPY/USD for reference; Japanese figures are averages, U.S. figures are medians, and the surveys define occupations differently.
Skills, education and requirements for 客室乗務員
Key skills
Skill levels from the MHLW job tag worker survey.
Key knowledge areas
What the work involves
Important abilities
Licenses and certifications (Japan)
No specific license or certification is required.
Education of workers
Training before entry
Related work experience
Difficulty of entry: ★★★☆☆ Moderate (from education, training, experience, licenses)
How to become 客室乗務員
The typical path in Japan is shown by the education, training and experience of current workers above and in the Japanese guidance below. A detailed English guide for this occupation is being prepared.
Guidance from job tag (Japanese)
航空会社などに入職し、機内サービスや保安に関する専門的な訓練を受け、乗務員として勤務する。国内の航空会社に勤務する場合であれば、最初は国内線を中心に乗務経験を重ね、保安やサービスの内容を体得する。基礎的な能力を身につけた後に国際線に乗務するなどして、専門性や経験を身につける。機種により設備等が異なるため機種別の訓練も受ける。経験を積み、機内の責任者や地上勤務の管理職に昇進する場合もある。
Career path and how to earn more as 客室乗務員
Career-path guidance is being prepared. Pay by experience is shown in the Pay section.