Passenger Attendants

United States SOC 53-6061.00 Transportation Confidence ★★★★★

Also called: Airport Attendant, Attendant, Bus Aide, Bus Assistant, Bus Attendant, Bus Monitor, Cabin Attendant, Chair Car Attendant

Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal.

Median annual pay
$37,720
25th–75th pct. $31,240–$41,680
Top pay (est.)
$60,600
Top 10% $46,590
Pay in 5 years
$44,400est.
2031
Pay in 10 years
$52,200est.
$44,900–$60,600
Outlook score
60/100
★★★☆☆ Average
AI replacement risk
23%
Low
Job growth (10 yr)
+6.0%
4,300 openings / yr

What passenger attendants do

Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

Typical tasks

Typical path into the job (BLS)

Education High school diploma or equivalentRelated experience NoneOn-the-job training Short-term on-the-job trainingO*NET Job Zone 2

Passenger Attendants salary

The median annual wage for passenger attendants is $37,720 (BLS OEWS May 2025; BLS Employment Projections 2025–35, national). The lowest 10 percent earn less than $27,970 and the highest 10 percent earn more than $46,590. The mean annual wage is $37,820.

Median
$37,720
Mean
$37,820
10th percentile
$27,970
Entry level
25th percentile
$31,240
75th percentile
$41,680
90th percentile
$46,590
Top earners
Mean hourly wage
$18.00
2.5× the federal minimum ($7.25)
In Japanese yen
¥5.93M
≈ at 157.25 JPY/USD

The mean hourly wage of $18.00 is 2.5× the federal minimum wage of $7.25. State minimums are higher in most large states. Minimum wage by state →

How does your pay compare with people your age?

Your numbers are not sent or stored. The comparison uses this occupation's BLS wage percentiles, adjusted for age with BLS median weekly earnings by age group (Q3 2026).

Pay by percentile

Entry level (10th pct.)
$27,970
Early career (25th pct.)
$31,240
Mid career (median)
$37,720
Experienced (75th pct.)
$41,680
Top earners (90th pct.)
$46,590

Annual wage percentiles from the BLS Occupational Employment and Wage Statistics (OEWS). Percentiles are a good proxy for pay by experience.

How median, percentiles and the pay range are defined →

Projected pay for Passenger Attendants (3, 5 and 10 years)est.

Today $37,720 → in 3 years $41,600 → in 5 years $44,400 → in 10 years $52,200 (10-year range $44,900–$60,600). The model assumes pay growth of +3.3% per year.

$37,720
Now
2026
$41,600
In 3 yrs
2029
$38,400–$45,200
$44,400
In 5 yrs
2031
$40,000–$49,400
$52,200
In 10 yrs
2036
$44,900–$60,600

What drives the annual growth rate

Base wage growth +3.0%Labor demand +0.1%AI impact +0.2%Total +3.3% / yr

Projected pay = current pay × (1 + annual growth)^years. The annual growth rate starts from a base wage-growth rate and adds or subtracts labor demand (BLS projected employment growth), wage momentum and AI replacement risk for each occupation. Projections are not guarantees. How it is calculated →

Outlook score for Passenger Attendants

60/100
★★★☆☆
Average · ranked #231 of all U.S. occupations
Pay level
8 pts
AI resistance
77 pts
Entry barrier
0 pts
Annual openings
87 pts
Projected growth
80 pts

Each component is a percentile rank among all occupations in the same country (0–100). Weights: labor demand 25, wage momentum / openings 15, pay level 15, AI resistance 25, aging workforce 10 (Japan only), entry barrier 10.

Will AI replace Passenger Attendants? AI replacement risk

23%
Low
Ranked #160 safest from AI among all U.S. occupations
Very lowLowModerateHighVery high

How AI is changing this job

A written analysis for this occupation is being prepared.

AI replacement risk compares the parts of a job that are easy to hand to AI or software (processing information, documentation, repetitive computer work) with the parts that are hard to automate (physical work, working closely with people, judgment in unpredictable settings), using O*NET work activities, work context, skills and knowledge. The result is a relative position among all occupations in the country, scaled to 0–100%. Methodology →

Labor demand for Passenger Attendants

Employment
27K
BLS OEWS
Projected employment
29K
2025–35
Projected change
+6.0%
ranked #160 for growth
Annual openings
4,300
growth + replacement needs
Demand score
High
74/100
Typical entry education
High school diploma or equivalent
Work experience
None
in a related occupation
On-the-job training
Short-term on-the-job training

Employment projections are from the BLS Employment Projections program (2025–35). Annual openings include both new jobs and replacement of workers who leave the occupation.

Skills, education and requirements for Passenger Attendants

Key skills

Service Orientation
3.6
Critical Thinking
3.4
Social Perceptiveness
3.2
Monitoring
3.1
Active Listening
3.0
Coordination
3.0
Speaking
3.0
Persuasion
2.9

O*NET skill level ratings (0–7).

Key knowledge areas

Customer and Personal Service
3.9
Transportation
3.5
Public Safety and Security
3.1
English Language
2.6
Psychology
2.5
Education and Training
1.5
Personnel and Human Resources
1.3
Mechanical
1.1

What the work involves

Thinking CreativelyTraining and Teaching OthersMaking Decisions and Solving ProblemsCommunicating with Supervisors, Peers, or SubordinatesAssisting and Caring for OthersPerforming for or Working Directly with the PublicUpdating and Using Relevant KnowledgeHandling and Moving Objects

Important abilities

Oral ExpressionSpeech ClarityOral ComprehensionSpeech RecognitionProblem SensitivitySelective Attention

Training before entry

Related work experience

None
74%
Up to 1 month
18%
6–12 months
7%

Job Zone 2 — some preparation needed (O*NET)

Difficulty of entry: ★☆☆☆☆ Easy to enter (from education, training, experience and Job Zone)

How to become passenger attendants

Typical education
High school diploma or equivalent
BLS
Related experience
None
On-the-job training
Short-term on-the-job training

A step-by-step guide for this occupation is being prepared. The education, training and experience data above show the typical path.

Career path and how to earn more as passenger attendants

Career-path guidance is being prepared. Pay by percentile is shown in the Pay section.

Pay and employment figures are national statistics. Projected pay, outlook scores and AI replacement risk are estimates from the Shigoto Zukan model, not guarantees. To request a correction, use the contact form. How to read the data
Sources: BLS OEWS May 2025; BLS Employment Projections 2025–35; O*NET 31.0 Database by USDOL/ETA (CC BY 4.0), modified by Shigoto Zukan. Pay ranges, projections and scores are Shigoto Zukan estimates.