How to become passenger attendantseducation, training, experience and the steps to enter

United States Transportation Confidence ★★★★★

Median annual pay
$37,720
25th–75th pct. $31,240–$41,680
Top pay (est.)
$60,600
Top 10% $46,590
Pay in 5 years
$44,400est.
2031
Pay in 10 years
$52,200est.
$44,900–$60,600
Outlook score
60/100
★★★☆☆ Average
AI replacement risk
23%
Low
Job growth (10 yr)
+6.0%
4,300 openings / yr

How to become passenger attendants

Typical education
High school diploma or equivalent
BLS
Related experience
None
On-the-job training
Short-term on-the-job training

A step-by-step guide for this occupation is being prepared. The education, training and experience data above show the typical path.

Skills, education and requirements for Passenger Attendants

Key skills

Service Orientation
3.6
Critical Thinking
3.4
Social Perceptiveness
3.2
Monitoring
3.1
Active Listening
3.0
Coordination
3.0
Speaking
3.0
Persuasion
2.9

O*NET skill level ratings (0–7).

Key knowledge areas

Customer and Personal Service
3.9
Transportation
3.5
Public Safety and Security
3.1
English Language
2.6
Psychology
2.5
Education and Training
1.5
Personnel and Human Resources
1.3
Mechanical
1.1

What the work involves

Thinking CreativelyTraining and Teaching OthersMaking Decisions and Solving ProblemsCommunicating with Supervisors, Peers, or SubordinatesAssisting and Caring for OthersPerforming for or Working Directly with the PublicUpdating and Using Relevant KnowledgeHandling and Moving Objects

Important abilities

Oral ExpressionSpeech ClarityOral ComprehensionSpeech RecognitionProblem SensitivitySelective Attention

Training before entry

Related work experience

None
74%
Up to 1 month
18%
6–12 months
7%

Job Zone 2 — some preparation needed (O*NET)

Difficulty of entry: ★☆☆☆☆ Easy to enter (from education, training, experience and Job Zone)

Career path and how to earn more as passenger attendants

Career-path guidance is being prepared. Pay by percentile is shown in the Pay section.

Pay and employment figures are national statistics. Projected pay, outlook scores and AI replacement risk are estimates from the Shigoto Zukan model, not guarantees. To request a correction, use the contact form. How to read the data
Sources: BLS OEWS May 2025; BLS Employment Projections 2025–35; O*NET 31.0 Database by USDOL/ETA (CC BY 4.0), modified by Shigoto Zukan. Pay ranges, projections and scores are Shigoto Zukan estimates.