タクシー配車オペレーター タクシー配車オペレーター
What タクシー配車オペレーター do
An English description is being prepared. Japanese description:
配車に関しては、利用客への適切で丁寧な対応を行うとともに、車両の効率的な運行管理をする必要があるため、車両の位置を的確に把握し、迅速に配車を指示しなければならない。
利用客からの電話を受け、必要な台数、行き先と時間などの希望を聞き、氏名、電話番号、配車場所などを確認する。依頼を受けた場所周辺にいる空車を端末で検索し、空車が見つかると、車両番号を確認し、無線で配車の指示を出して、お客の氏名、電話番号、場所を伝える。待たせていたお客に、手配したタクシーの車両番号と到着時間を回答して電話を切る。お客を電話口で待たせないために、これらの一連の作業を短時間で行うよう心がける。
配車指示を行うごとに、配車タクシーの車両番号、配車場所等の記録を端末に入力する。また、無線によってタクシー運転者から伝えられる交通事故などの緊急事態へ対応したり、お客の忘れ物を探すための連絡や手配などのサービスも行う。
◇ よく使う道具、機材、情報技術等
車両検索用端末、電話、配車アプリ、無線設備、パソコン
Employment type of workers
タクシー配車オペレーター salary
The average annual pay for タクシー配車オペレーター in Japan is ¥5.80M (≈ $36,865; Basic Survey on Wage Structure (2025), national). The estimated median is ¥5.39M, the typical range is ¥3.91M–¥10.04M and the top 10% earn about ¥8.62M.
How does your pay compare with people your age?
Your numbers are not sent or stored. The distribution is estimated from Japan's national wage statistics, including pay differences by age.
Pay by ageest.
Estimated from the average pay and average age (48.6) using the age-wage curve of the Basic Survey on Wage Structure.
Pay by experienceest.
Pay by employment typeest.
The average hourly wage of ¥2,729 is 2.3× Japan's national average minimum wage of ¥1,177 (fiscal 2026). Minimum wage by prefecture →
Japanese pay is shown in yen (¥5.57M = 5.57 million yen ≈ 557万円). Dollar figures use the current rate of 157.25 yen per dollar and are for reference only; purchasing power differs.
Pay over time
| Year | Average pay | Employment | Openings ratio |
|---|---|---|---|
| 2021 | ¥4.54M | — | — |
| 2022 | ¥4.85M | — | — |
| 2023 | ¥4.91M | — | 3.22x |
| 2024 | ¥5.06M | — | 3.33x |
| 2025 | ¥5.80M | — | 3.00x |
Projected pay for タクシー配車オペレーター (3, 5 and 10 years)est.
Today ¥5.80M → in 3 years ¥6.39M → in 5 years ¥6.82M → in 10 years ¥8.03M (10-year range ¥6.91M–¥9.33M). The model assumes pay growth of +3.3% per year.
What drives the annual growth rate
Projected pay = current pay × (1 + annual growth)^years. The annual growth rate starts from a base wage-growth rate and adds or subtracts labor demand (the job-openings-to-applicants ratio), wage momentum and AI replacement risk for each occupation. Projections are not guarantees. How it is calculated →
Outlook score for タクシー配車オペレーター
Each component is a percentile rank among all occupations in the same country (0–100). Weights: labor demand 25, wage momentum / openings 15, pay level 15, AI resistance 25, aging workforce 10 (Japan only), entry barrier 10.
Will AI replace タクシー配車オペレーター? AI replacement risk
How AI is changing this job
A written analysis for this occupation is being prepared.
AI replacement risk compares the parts of a job that are easy to hand to AI or software (processing information, documentation, repetitive computer work) with the parts that are hard to automate (physical work, working closely with people, judgment in unpredictable settings), using the MHLW job tag survey on work activities, work context, skills and knowledge. The result is a relative position among all occupations in the country, scaled to 0–100%. Methodology →
Labor demand for タクシー配車オペレーター
A ratio above 1.0 means there are more job openings than applicants (a labor shortage). The 5- and 10-year figures are estimates from the openings ratio, wage momentum and AI replacement risk.
The same job in the United States
| タクシー配車オペレーター Japan | Dispatchers, Except Police, Fire, and Ambulance United States | |
|---|---|---|
| Median / average pay | ¥5.80M ≈ $36,865 | $50,340 |
| Pay in 10 years (est.) | ¥8.03M | $64,800 |
| Outlook score | 64 | 33 |
| AI replacement risk | 76% High | 57% Moderate |
| Workers | — | 203K |
Matched by occupation (SOC code). Yen converted at 157.25 JPY/USD for reference; Japanese figures are averages, U.S. figures are medians, and the surveys define occupations differently.
Skills, education and requirements for タクシー配車オペレーター
Key skills
Skill levels from the MHLW job tag worker survey.
Key knowledge areas
What the work involves
Important abilities
Licenses and certifications (Japan)
- 第一級陸上特殊無線技士
- 第二級陸上特殊無線技士
- 第三級陸上特殊無線技士
Related qualifications listed on job tag (names in Japanese). Some are mandatory, others recommended.
Education of workers
Training before entry
Related work experience
Difficulty of entry: ★★★☆☆ Moderate (from education, training, experience, licenses)
How to become タクシー配車オペレーター
The typical path in Japan is shown by the education, training and experience of current workers above and in the Japanese guidance below. A detailed English guide for this occupation is being prepared.
Guidance from job tag (Japanese)
資格や業務知識がない場合、入社後に研修を行い、養成課程の講習会に参加、無線従事者の資格を取得させる場合がある。電話応対、端末操作、地理知識の習得などは、就職後に会社で職場研修として実際の仕事を通して、経験者が訓練する方法などがとられている。
電話での応対には丁寧で明瞭な言葉遣いが必要となる。また、配車の指示は、正確ですばやい対応が求められる。仕事の性質上、地理にも詳しい必要がある。緊急時には迅速、的確な対応が求められる。
Career path and how to earn more as タクシー配車オペレーター
Career-path guidance is being prepared. Pay by experience is shown in the Pay section.