営業事務 営業事務
What 営業事務 do
An English description is being prepared. Japanese description:
具体的な業務は、企業規模や業種・事業内容によって異なるが、営業組織の管理業務がメインとなる場合は、契約や売上、入金管理など営業全般の管理を行い、営業担当のサポートが主となる場合は、顧客からの電話やメールに対応するほか、見積書や納品書の作成、書類の受・発送が仕事になる。顧客向けの書類については、営業担当から個々の企業の要望を聴取し、ニーズに適応した資料作りをする。営業サポートの仕事には様々な要望やクレームが寄せられることがあるので、適宜処理していくことが求められる。営業担当不在時の来客に対応をする場合もある。
仕事を一日の流れでみると、先ずは営業担当からのメールをチェックする。営業担当から見積書の作成を求められている場合には、指示に従い対応する。顧客からの問い合わせに対応し、要求された商品の在庫状況を確認し、営業担当に連絡し、欠品があれば納期等の調整を行う。受注情報を入力し日報を作成する。契約書に誤記や法的齟齬がないか法務室に問い合わせを行うこともある。
◇ よく使う道具、機材、情報技術等
電話、メール、業務システム、インターネット、文書作成ソフト（Word、一太郎等）、表計算ソフト（Excel、Googleスプレッドシート等）、パソコン
Employment type of workers
営業事務 salary
The average annual pay for 営業事務 in Japan is ¥5.25M (≈ $33,395; Basic Survey on Wage Structure (2025), national). The estimated median is ¥4.88M, the typical range is ¥3.62M–¥8.93M and the top 10% earn about ¥7.70M.
How does your pay compare with people your age?
Your numbers are not sent or stored. The distribution is estimated from Japan's national wage statistics, including pay differences by age.
Pay by ageest.
Estimated from the average pay and average age (43.3) using the age-wage curve of the Basic Survey on Wage Structure.
Pay by experienceest.
Pay by employment typeest.
The average hourly wage of ¥2,605 is 2.2× Japan's national average minimum wage of ¥1,177 (fiscal 2026). Minimum wage by prefecture →
Japanese pay is shown in yen (¥5.57M = 5.57 million yen ≈ 557万円). Dollar figures use the current rate of 157.25 yen per dollar and are for reference only; purchasing power differs.
Pay over time
| Year | Average pay | Employment | Openings ratio |
|---|---|---|---|
| 2021 | ¥4.64M | — | — |
| 2022 | ¥4.71M | — | — |
| 2023 | ¥4.96M | — | 1.06x |
| 2024 | ¥5.12M | — | 1.03x |
| 2025 | ¥5.25M | — | 0.98x |
Projected pay for 営業事務 (3, 5 and 10 years)est.
Today ¥5.25M → in 3 years ¥5.43M → in 5 years ¥5.55M → in 10 years ¥5.88M (10-year range ¥5.05M–¥6.82M). The model assumes pay growth of +1.1% per year.
What drives the annual growth rate
Projected pay = current pay × (1 + annual growth)^years. The annual growth rate starts from a base wage-growth rate and adds or subtracts labor demand (the job-openings-to-applicants ratio), wage momentum and AI replacement risk for each occupation. Projections are not guarantees. How it is calculated →
Outlook score for 営業事務
Each component is a percentile rank among all occupations in the same country (0–100). Weights: labor demand 25, wage momentum / openings 15, pay level 15, AI resistance 25, aging workforce 10 (Japan only), entry barrier 10.
Will AI replace 営業事務? AI replacement risk
How AI is changing this job
A written analysis for this occupation is being prepared.
AI replacement risk compares the parts of a job that are easy to hand to AI or software (processing information, documentation, repetitive computer work) with the parts that are hard to automate (physical work, working closely with people, judgment in unpredictable settings), using the MHLW job tag survey on work activities, work context, skills and knowledge. The result is a relative position among all occupations in the country, scaled to 0–100%. Methodology →
Labor demand for 営業事務
A ratio above 1.0 means there are more job openings than applicants (a labor shortage). The 5- and 10-year figures are estimates from the openings ratio, wage momentum and AI replacement risk.
The same job in the United States
| 営業事務 Japan | Office Clerks, General United States | |
|---|---|---|
| Median / average pay | ¥5.25M ≈ $33,395 | $45,010 |
| Pay in 10 years (est.) | ¥5.88M | $52,300 |
| Outlook score | 34 | 24 |
| AI replacement risk | 82% Very high | 83% Very high |
| Workers | — | 2.5M |
Matched by occupation (SOC code). Yen converted at 157.25 JPY/USD for reference; Japanese figures are averages, U.S. figures are medians, and the surveys define occupations differently.
Skills, education and requirements for 営業事務
Key skills
Skill levels from the MHLW job tag worker survey.
Key knowledge areas
What the work involves
Important abilities
Licenses and certifications (Japan)
No specific license or certification is required.
Education of workers
Training before entry
Related work experience
Difficulty of entry: ★★★☆☆ Moderate (from education, training, experience, licenses)
How to become 営業事務
The typical path in Japan is shown by the education, training and experience of current workers above and in the Japanese guidance below. A detailed English guide for this occupation is being prepared.
Guidance from job tag (Japanese)
入職後は、社内システムに慣れるためにOJT教育を受け、実務を習得するのが一般的である。与えられた職務を単独で過不足なく処理できるようになれば営業事務として一人前と認められる。
ビジネスマナーが重要であり、客先の問い合わせには誠意を持って対応し、迅速かつ適切な判断ができる能力が求められる。先方の要望を正確に聞き取り理解するためのコミュニケーションスキルも必要とされる。
見積書や請求書、納品書、契約書などの事務処理を円滑に行うためのPCスキルや製品・商品の納期や契約履行に関するスケジュール管理・調整能力も求められる。
外資系企業やグローバルに事業展開している企業にあっては、英語など外国語の会話や契約書・文献の読解力が必要となる場合もある。
Career path and how to earn more as 営業事務
Career-path guidance is being prepared. Pay by experience is shown in the Pay section.