Will AI replace 営業事務?AI replacement risk 82% and how the work is changing

Japan Office & Admin Confidence ★★★★★

Average annual pay
¥5.25M
≈ $33,395
Top pay (est.)
¥8.93M
Top 10% ¥7.70M
Pay in 5 years
¥5.55Mest.
2031
Pay in 10 years
¥5.88Mest.
¥5.05M–¥6.82M
Outlook score
34/100
★★☆☆☆ Below average
AI replacement risk
82%
Very high
Labor demand
Low
Openings-to-applicants 0.98x

Will AI replace 営業事務? AI replacement risk

82%
Very high
Ranked #509 safest from AI among all Japanese occupations
Very lowLowModerateHighVery high

How AI is changing this job

A written analysis for this occupation is being prepared.

AI replacement risk compares the parts of a job that are easy to hand to AI or software (processing information, documentation, repetitive computer work) with the parts that are hard to automate (physical work, working closely with people, judgment in unpredictable settings), using the MHLW job tag survey on work activities, work context, skills and knowledge. The result is a relative position among all occupations in the country, scaled to 0–100%. Methodology →

Skills, education and requirements for 営業事務

Key skills

Active Listening
3.9
Speaking
3.6
Reading Comprehension
3.5
Writing
3.5
Instructing
3.3
Social Perceptiveness
3.1
Coordination
3.0
Persuasion
2.9

Skill levels from the MHLW job tag worker survey.

Key knowledge areas

Administrative
2.8
Customer and Personal Service
2.4
Sales and Marketing
2.0
English Language
1.6
Communications and Media
1.4
Economics and Accounting
1.3
Transportation
1.3
Administration and Management
1.2

What the work involves

Working with ComputersCommunicating with Supervisors, Peers, or SubordinatesOrganizing, Planning, and Prioritizing WorkEstablishing and Maintaining Interpersonal RelationshipsCommunicating with People Outside the OrganizationUpdating and Using Relevant KnowledgeMonitoring Processes, Materials, or SurroundingsPerforming Administrative Activities

Important abilities

Problem SensitivityWritten ExpressionOral ComprehensionOral ExpressionMemorizationTime Sharing

Licenses and certifications (Japan)

No specific license or certification is required.

Education of workers

Training before entry

Related work experience

Difficulty of entry: ★★★☆☆ Moderate (from education, training, experience, licenses)

Pay and employment figures are national statistics. Projected pay, outlook scores and AI replacement risk are estimates from the Shigoto Zukan model, not guarantees. To request a correction, use the contact form. How to read the data
Sources: Basic Survey on Wage Structure (2025), Population Census and Hello Work employment statistics as published on the MHLW job tag site (retrieved Nov 1, 2026); Occupational Information Database (JILPT). Pay ranges, projections and scores are Shigoto Zukan estimates.