受付事務 受付事務
What 受付事務 do
An English description is being prepared. Japanese description:
玄関フロアなどに設けられた受付専用のカウンターに待機し、来客に対応する。簡単な挨拶を交わし、訪問先の社員や部署を聞き、社員名簿などで確認し、内線等を使って用件を伝える。事前に予約されている来客の場合には、予約表などで確認して所定の応接室や会議室などへ案内する。急な来客の場合には、社員に指示を求めて対応を行う。役員への来客の場合には、秘書室に取り次ぐこともある。
また、訪問先が明確ではない来客の場合は、用件をよく聞き、該当する部署を判断して連絡する。不審な来客があった場合には、必要に応じて警備室へ連絡する。
企業などを代表して応対していることを自覚し、来客に不愉快な印象を与えないように注意して、礼儀正しく手際の良い応対を行う。
◇ よく使う道具、機材、情報技術等
パソコン
Employment type of workers
受付事務 salary
The average annual pay for 受付事務 in Japan is ¥3.53M (≈ $22,477; Basic Survey on Wage Structure (2025), national). The estimated median is ¥3.29M, the typical range is ¥2.54M–¥5.76M and the top 10% earn about ¥5.02M.
How does your pay compare with people your age?
Your numbers are not sent or stored. The distribution is estimated from Japan's national wage statistics, including pay differences by age.
Pay by ageest.
Estimated from the average pay and average age (42.8) using the age-wage curve of the Basic Survey on Wage Structure.
Pay by experienceest.
Pay by employment typeest.
The average hourly wage of ¥1,764 is 1.5× Japan's national average minimum wage of ¥1,177 (fiscal 2026). Minimum wage by prefecture →
Japanese pay is shown in yen (¥5.57M = 5.57 million yen ≈ 557万円). Dollar figures use the current rate of 157.25 yen per dollar and are for reference only; purchasing power differs.
Pay over time
| Year | Average pay | Employment | Openings ratio |
|---|---|---|---|
| 2021 | ¥3.22M | — | — |
| 2022 | ¥3.46M | — | — |
| 2023 | ¥3.22M | — | 0.36x |
| 2024 | ¥3.56M | — | 0.35x |
| 2025 | ¥3.53M | — | 0.34x |
Projected pay for 受付事務 (3, 5 and 10 years)est.
Today ¥3.53M → in 3 years ¥3.67M → in 5 years ¥3.77M → in 10 years ¥4.02M (10-year range ¥3.46M–¥4.67M). The model assumes pay growth of +1.3% per year.
What drives the annual growth rate
Projected pay = current pay × (1 + annual growth)^years. The annual growth rate starts from a base wage-growth rate and adds or subtracts labor demand (the job-openings-to-applicants ratio), wage momentum and AI replacement risk for each occupation. Projections are not guarantees. How it is calculated →
Outlook score for 受付事務
Each component is a percentile rank among all occupations in the same country (0–100). Weights: labor demand 25, wage momentum / openings 15, pay level 15, AI resistance 25, aging workforce 10 (Japan only), entry barrier 10.
Will AI replace 受付事務? AI replacement risk
How AI is changing this job
A written analysis for this occupation is being prepared.
AI replacement risk compares the parts of a job that are easy to hand to AI or software (processing information, documentation, repetitive computer work) with the parts that are hard to automate (physical work, working closely with people, judgment in unpredictable settings), using the MHLW job tag survey on work activities, work context, skills and knowledge. The result is a relative position among all occupations in the country, scaled to 0–100%. Methodology →
Labor demand for 受付事務
A ratio above 1.0 means there are more job openings than applicants (a labor shortage). The 5- and 10-year figures are estimates from the openings ratio, wage momentum and AI replacement risk.
The same job in the United States
| 受付事務 Japan | Receptionists and Information Clerks United States | |
|---|---|---|
| Median / average pay | ¥3.53M ≈ $22,477 | $38,010 |
| Pay in 10 years (est.) | ¥4.02M | $46,400 |
| Outlook score | 26 | 29 |
| AI replacement risk | 75% High | 73% High |
| Workers | — | 910K |
Matched by occupation (SOC code). Yen converted at 157.25 JPY/USD for reference; Japanese figures are averages, U.S. figures are medians, and the surveys define occupations differently.
Skills, education and requirements for 受付事務
Key skills
Skill levels from the MHLW job tag worker survey.
Key knowledge areas
What the work involves
Important abilities
Licenses and certifications (Japan)
No specific license or certification is required.
Education of workers
Training before entry
Related work experience
Difficulty of entry: ★★☆☆☆ Fairly easy (from education, training, experience, licenses)
How to become 受付事務
The typical path in Japan is shown by the education, training and experience of current workers above and in the Japanese guidance below. A detailed English guide for this occupation is being prepared.
Guidance from job tag (Japanese)
入職後は受付カウンターで先輩社員から指導を受けながら、実際に来客への応対を行って経験を積む。
来客と最初に接するため、企業のイメージを損なわないように親切、丁寧な態度、手際の良い応対が求められる。判断力や清潔感なども必要である。
迅速かつ的確な応対のためには、あらかじめ館内の配置、企業の組織体系、各部署の業務内容などを理解しておくこと、また重要な客や頻繁に訪れる客については顔と名前、所属先を覚えておくことなども重要である。
Career path and how to earn more as 受付事務
Career-path guidance is being prepared. Pay by experience is shown in the Pay section.