Shigoto Zukan
日本語

How to become 一般事務education, training, experience, licenses and the steps to enter

Japan Office & Admin Confidence ★★★★★

Average annual pay
¥5.41M
≈ $34,429
Top pay (est.)
¥9.26M
Top 10% ¥7.97M
Pay in 5 years
¥5.67Mest.
2031
Pay in 10 years
¥5.94Mest.
¥5.11M–¥6.90M
Outlook score
38/100
★★☆☆☆ Below average
AI replacement risk
87%
Very high
Labor demand
Low
Openings-to-applicants 0.34x

How to become 一般事務

The typical path in Japan is shown by the education, training and experience of current workers above and in the Japanese guidance below. A detailed English guide for this occupation is being prepared.

Guidance from job tag (Japanese)
入職にあたって、特に学歴や資格は必要とされない。
　中途採用については、ハローワーク、求人サイト等を経由して入職するほか、人材派遣会社などに登録・入社し、受託先の企業や団体などに派遣される場合もある。
　補助的な業務から始めて経験を積み、事務処理能力を向上させる。
　事務処理の高度化、専門化により、パソコンスキル、文書作成能力、簿記、英会話など業務に関連のある技能や資格が求められる場合もある。そのため、各種講習への参加や通信教育の受講などスキルアップのための自己啓発も重要である。
　関連資格としては、「ビジネス・キャリア検定」「コンピュータサービス技能評価試験」、「秘書検定」、「マイクロソフトオフィススペシャリスト（MOS）」などがあり、取得すると仕事に役立つことが多い。
　定型的な仕事が多く、正確さ、注意力、几帳面さが求められる。また、繁忙期等には、仕事の速さも必要である。

Skills, education and requirements for 一般事務

Key skills

Active Listening
3.2
Writing
3.1
Speaking
2.9
Reading Comprehension
2.9
Instructing
2.1
Coordination
2.0
Time Management
2.0
Social Perceptiveness
1.9

Skill levels from the MHLW job tag worker survey.

Key knowledge areas

Administrative
2.6
English Language
1.3
Customer and Personal Service
1.0
Communications and Media
0.8
Public Safety and Security
0.7
Economics and Accounting
0.7
Personnel and Human Resources
0.7
Law and Government
0.6

What the work involves

Working with ComputersCommunicating with Supervisors, Peers, or SubordinatesEstablishing and Maintaining Interpersonal RelationshipsOrganizing, Planning, and Prioritizing WorkCommunicating with People Outside the OrganizationProcessing InformationGetting InformationDocumenting/Recording Information

Important abilities

Problem SensitivityWritten ExpressionWritten ComprehensionOral ComprehensionOral ExpressionMemorization

Licenses and certifications (Japan)

Related qualifications listed on job tag (names in Japanese). Some are mandatory, others recommended.

Education of workers

Training before entry

Related work experience

Difficulty of entry: ★★★☆☆ Moderate (from education, training, experience, licenses)

Career path and how to earn more as 一般事務

Career-path guidance is being prepared. Pay by experience is shown in the Pay section.

Pay and employment figures are national statistics. Projected pay, outlook scores and AI replacement risk are estimates from the Shigoto Zukan model, not guarantees. To request a correction, use the contact form. How to read the data
Sources: Basic Survey on Wage Structure (2025), Population Census and Hello Work employment statistics as published on the MHLW job tag site (retrieved Nov 1, 2026); Occupational Information Database (JILPT). Pay ranges, projections and scores are Shigoto Zukan estimates.