Ranked #519 safest from AI among all Japanese occupations
Very lowLowModerateHighVery high
How AI is changing this job
A written analysis for this occupation is being prepared.
AI replacement risk compares the parts of a job that are easy to hand to AI or software (processing information, documentation, repetitive computer work) with the parts that are hard to automate (physical work, working closely with people, judgment in unpredictable settings), using the MHLW job tag survey on work activities, work context, skills and knowledge. The result is a relative position among all occupations in the country, scaled to 0–100%. Methodology →
Skills, education and requirements for 総務事務
Key skills
Active Listening
3.8
Writing
3.7
Speaking
3.5
Reading Comprehension
3.3
Coordination
3.3
Instructing
3.3
Persuasion
3.3
Negotiation
3.1
Skill levels from the MHLW job tag worker survey.
Key knowledge areas
Administrative
3.7
Personnel and Human Resources
2.8
Customer and Personal Service
1.9
English Language
1.9
Economics and Accounting
1.9
Administration and Management
1.6
Communications and Media
1.6
Law and Government
1.5
What the work involves
Communicating with Supervisors, Peers, or SubordinatesWorking with ComputersPerforming Administrative ActivitiesOrganizing, Planning, and Prioritizing WorkEstablishing and Maintaining Interpersonal RelationshipsScheduling Work and ActivitiesDocumenting/Recording InformationEvaluating Information to Determine Compliance with Standards
Important abilities
Problem SensitivityOral ComprehensionOral ExpressionWritten ComprehensionWritten ExpressionMemorization
Licenses and certifications (Japan)
第三種電気主任技術者
第一種衛生管理者
第二種衛生管理者
日商簿記１級
日商簿記２級
日商簿記３級
防火管理者（甲種・乙種
Related qualifications listed on job tag (names in Japanese). Some are mandatory, others recommended.
Education of workers
Training before entry
Related work experience
Difficulty of entry: ★★★☆☆ Moderate (from education, training, experience, licenses)
Pay and employment figures are national statistics. Projected pay, outlook scores and AI replacement risk are estimates from the Shigoto Zukan model, not guarantees. To request a correction, use the contact form. How to read the data
Sources: Basic Survey on Wage Structure (2025), Population Census and Hello Work employment statistics as published on the MHLW job tag site (retrieved Nov 1, 2026); Occupational Information Database (JILPT). Pay ranges, projections and scores are Shigoto Zukan estimates.