Will AI replace 郵便局郵便窓口業務?AI replacement risk 70% and how the work is changing

Japan Office & Admin Confidence ★★★★☆

Average annual pay
¥5.80M
≈ $36,865
Top pay (est.)
¥10.04M
Top 10% ¥8.62M
Pay in 5 years
¥6.88Mest.
2031
Pay in 10 years
¥8.17Mest.
¥7.03M–¥9.49M
Outlook score
64/100
★★★☆☆ Average
AI replacement risk
70%
High
Labor demand
Very high
Openings-to-applicants 3.00x

Will AI replace 郵便局郵便窓口業務? AI replacement risk

70%
High
Ranked #435 safest from AI among all Japanese occupations
Very lowLowModerateHighVery high

How AI is changing this job

A written analysis for this occupation is being prepared.

AI replacement risk compares the parts of a job that are easy to hand to AI or software (processing information, documentation, repetitive computer work) with the parts that are hard to automate (physical work, working closely with people, judgment in unpredictable settings), using the MHLW job tag survey on work activities, work context, skills and knowledge. The result is a relative position among all occupations in the country, scaled to 0–100%. Methodology →

Skills, education and requirements for 郵便局郵便窓口業務

Key skills

Active Listening
4.3
Speaking
3.6
Reading Comprehension
3.5
Instructing
3.3
Social Perceptiveness
3.3
Service Orientation
3.1
Writing
3.1
Persuasion
2.6

Skill levels from the MHLW job tag worker survey.

Key knowledge areas

Customer and Personal Service
2.9
Transportation
2.6
Administrative
2.1
Sales and Marketing
2.1
Personnel and Human Resources
1.6
Administration and Management
1.5
English Language
1.5
Education and Training
1.4

What the work involves

Communicating with Supervisors, Peers, or SubordinatesOrganizing, Planning, and Prioritizing WorkWorking with ComputersHandling and Moving ObjectsEstablishing and Maintaining Interpersonal RelationshipsUpdating and Using Relevant KnowledgeEvaluating Information to Determine Compliance with StandardsMaking Decisions and Solving Problems

Important abilities

Problem SensitivitySelective AttentionMemorizationOral ComprehensionInformation OrderingNumber Facility

Licenses and certifications (Japan)

No specific license or certification is required.

Education of workers

Training before entry

Related work experience

Difficulty of entry: ★★☆☆☆ Fairly easy (from education, training, experience, licenses)

Pay and employment figures are national statistics. Projected pay, outlook scores and AI replacement risk are estimates from the Shigoto Zukan model, not guarantees. To request a correction, use the contact form. How to read the data
Sources: Basic Survey on Wage Structure (2025), Population Census and Hello Work employment statistics as published on the MHLW job tag site (retrieved Nov 1, 2026); Occupational Information Database (JILPT). Pay ranges, projections and scores are Shigoto Zukan estimates.