Ranked #509 safest from AI among all Japanese occupations
Very lowLowModerateHighVery high
How AI is changing this job
A written analysis for this occupation is being prepared.
AI replacement risk compares the parts of a job that are easy to hand to AI or software (processing information, documentation, repetitive computer work) with the parts that are hard to automate (physical work, working closely with people, judgment in unpredictable settings), using the MHLW job tag survey on work activities, work context, skills and knowledge. The result is a relative position among all occupations in the country, scaled to 0–100%. Methodology →
Skills, education and requirements for 銀行等窓口事務
Key skills
Active Listening
4.4
Reading Comprehension
4.0
Speaking
3.9
Instructing
3.5
Writing
3.4
Social Perceptiveness
3.2
Service Orientation
3.1
Persuasion
2.9
Skill levels from the MHLW job tag worker survey.
Key knowledge areas
Customer and Personal Service
3.2
Administrative
3.1
Sales and Marketing
1.9
Economics and Accounting
1.8
Personnel and Human Resources
1.4
Administration and Management
1.3
English Language
1.2
Law and Government
1.0
What the work involves
Communicating with Supervisors, Peers, or SubordinatesEvaluating Information to Determine Compliance with StandardsOrganizing, Planning, and Prioritizing WorkUpdating and Using Relevant KnowledgeGetting InformationMonitoring Processes, Materials, or SurroundingsCommunicating with People Outside the OrganizationIdentifying Objects, Actions, and Events
Pay and employment figures are national statistics. Projected pay, outlook scores and AI replacement risk are estimates from the Shigoto Zukan model, not guarantees. To request a correction, use the contact form. How to read the data
Sources: Basic Survey on Wage Structure (2025), Population Census and Hello Work employment statistics as published on the MHLW job tag site (retrieved Oct 31, 2026); Occupational Information Database (JILPT). Pay ranges, projections and scores are Shigoto Zukan estimates.