Ranked #509 safest from AI among all Japanese occupations
Very lowLowModerateHighVery high
How AI is changing this job
A written analysis for this occupation is being prepared.
AI replacement risk compares the parts of a job that are easy to hand to AI or software (processing information, documentation, repetitive computer work) with the parts that are hard to automate (physical work, working closely with people, judgment in unpredictable settings), using the MHLW job tag survey on work activities, work context, skills and knowledge. The result is a relative position among all occupations in the country, scaled to 0–100%. Methodology →
Skills, education and requirements for 通信販売受付事務
Key skills
Active Listening
4.8
Speaking
4.0
Writing
3.6
Reading Comprehension
3.5
Social Perceptiveness
3.1
Instructing
2.9
Persuasion
2.9
Negotiation
2.6
Skill levels from the MHLW job tag worker survey.
Key knowledge areas
Customer and Personal Service
2.7
Administrative
1.9
Sales and Marketing
1.9
English Language
1.6
Transportation
1.2
Communications and Media
1.1
Public Safety and Security
0.8
Telecommunications
0.8
What the work involves
Working with ComputersCommunicating with Supervisors, Peers, or SubordinatesEvaluating Information to Determine Compliance with StandardsProcessing InformationUpdating and Using Relevant KnowledgeIdentifying Objects, Actions, and EventsOrganizing, Planning, and Prioritizing WorkJudging the Qualities of Objects, Services, or People
Important abilities
Problem SensitivityOral ComprehensionWritten ExpressionOral ExpressionWritten ComprehensionTime Sharing
Licenses and certifications (Japan)
消費生活アドバイザー
Related qualifications listed on job tag (names in Japanese). Some are mandatory, others recommended.
Pay and employment figures are national statistics. Projected pay, outlook scores and AI replacement risk are estimates from the Shigoto Zukan model, not guarantees. To request a correction, use the contact form. How to read the data
Sources: Basic Survey on Wage Structure (2025), Population Census and Hello Work employment statistics as published on the MHLW job tag site (retrieved Nov 1, 2026); Occupational Information Database (JILPT). Pay ranges, projections and scores are Shigoto Zukan estimates.