Will AI replace Mail Clerks and Mail Machine Operators, Except Postal Service?AI replacement risk 67% and how the work is changing

United States Office & Admin Confidence ★★★★★

Median annual pay

$39,280

25th–75th pct. $35,470–$46,450

Top pay (est.)

$71,300

Top 10% $54,820

Pay in 5 years

$43,200est.

2031

Pay in 10 years

$47,600est.

$40,900–$55,200

Outlook score

22/100

★☆☆☆☆ Weak

AI replacement risk

67%

High

Job growth (10 yr)

−7.2%

4,700 openings / yr

Will AI replace Mail Clerks and Mail Machine Operators, Except Postal Service? AI replacement risk

67%

High

Ranked #719 safest from AI among all U.S. occupations

Very lowLowModerateHighVery high

How AI is changing this job

A written analysis for this occupation is being prepared.

AI replacement risk compares the parts of a job that are easy to hand to AI or software (processing information, documentation, repetitive computer work) with the parts that are hard to automate (physical work, working closely with people, judgment in unpredictable settings), using O*NET work activities, work context, skills and knowledge. The result is a relative position among all occupations in the country, scaled to 0–100%. Methodology →

Skills, education and requirements for Mail Clerks and Mail Machine Operators, Except Postal Service

Key skills

Monitoring

2.9

Coordination

2.9

Critical Thinking

2.9

Operation and Control

2.9

Writing

2.8

Speaking

2.8

Active Listening

2.8

Social Perceptiveness

2.6

O*NET skill level ratings (0–7).

Key knowledge areas

Customer and Personal Service

4.2

English Language

2.9

Administrative

2.8

Computers and Electronics

2.5

Education and Training

2.5

Mathematics

2.2

Law and Government

2.0

Public Safety and Security

1.8

What the work involves

Handling and Moving ObjectsEstablishing and Maintaining Interpersonal RelationshipsPerforming General Physical ActivitiesInspecting Equipment, Structures, or MaterialsJudging the Qualities of Objects, Services, or PeopleControlling Machines and ProcessesProcessing InformationWorking with Computers

Important abilities

Near VisionFinger DexterityOral ExpressionManual DexterityOral ComprehensionProblem Sensitivity

Education of workers

Associate's degree

Training before entry

Up to 1 month

54%

1–3 months

22%

None / short demo

21%

6–12 months

1–2 years

Related work experience

None

93%

1–2 years

1–3 months

Job Zone 2 — some preparation needed (O*NET)

Difficulty of entry: ★☆☆☆☆ Easy to enter (from education, training, experience and Job Zone)

Related occupations

	Occupation	Pay	Outlook	AI risk
1	Customer Service Representatives Interact with customers to provide basic or scripted information in response to routine inquiries about products and services.	$44,770	28/100	77%
2	Office Clerks, General Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures.	$45,010	24/100	83%
3	Secretaries and Administrative Assistants, Except Legal, Medical, and Executive Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.	$47,540	24/100	84%
4	First-Line Supervisors of Office and Administrative Support Workers Directly supervise and coordinate the activities of clerical and administrative support workers.	$69,500	40/100	80%
5	Medical Secretaries and Administrative Assistants Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures.	$45,930	41/100	76%
6	Receptionists and Information Clerks Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.	$38,010	29/100	73%

Pay and employment figures are national statistics. Projected pay, outlook scores and AI replacement risk are estimates from the Shigoto Zukan model, not guarantees. To request a correction, use the contact form. How to read the data

Sources: BLS OEWS May 2025; BLS Employment Projections 2025–35; O*NET 31.0 Database by USDOL/ETA (CC BY 4.0), modified by Shigoto Zukan. Pay ranges, projections and scores are Shigoto Zukan estimates.