Reservation and Transportation Ticket Agents and Travel Clerks
Also called: Aircraft Agent, Aircraft Cabin Agent, Airline Agent, Airline Reservation Agent, Airline Reservationist, Airline Station Agent, Airline Ticket Agent, Airport Agent
Make and confirm reservations for transportation or lodging, or sell transportation tickets.
What Reservation and Transportation Ticket Agents and Travel Clerks do
Typical tasks
- Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
- Confer with customers to determine their service requirements and travel preferences.
- Prepare customer invoices and accept payment.
- Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
- Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
- Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
- Promote particular destinations, tour packages, and other travel services.
- Keep information facilities clean during operation.
- Open or close information facilities.
- Examine passenger documentation to determine destinations and to assign boarding passes.
- Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
- Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
Typical path into the job (BLS)
Reservation and Transportation Ticket Agents and Travel Clerks salary
The median annual wage for Reservation and Transportation Ticket Agents and Travel Clerks is $44,390 (BLS OEWS May 2025; BLS Employment Projections 2025–35, national). The lowest 10 percent earn less than $32,140 and the highest 10 percent earn more than $78,150. The mean annual wage is $49,630.
The mean hourly wage of $23.00 is 3.2× the federal minimum wage of $7.25. State minimums are higher in most large states. Minimum wage by state →
How does your pay compare with people your age?
Your numbers are not sent or stored. The comparison uses this occupation's BLS wage percentiles, adjusted for age with BLS median weekly earnings by age group (Q3 2026).
Pay by percentile
Annual wage percentiles from the BLS Occupational Employment and Wage Statistics (OEWS). Percentiles are a good proxy for pay by experience.
Projected pay for Reservation and Transportation Ticket Agents and Travel Clerks (3, 5 and 10 years)est.
Today $44,390 → in 3 years $47,600 → in 5 years $49,900 → in 10 years $56,000 (10-year range $48,200–$65,000). The model assumes pay growth of +2.4% per year.
What drives the annual growth rate
Projected pay = current pay × (1 + annual growth)^years. The annual growth rate starts from a base wage-growth rate and adds or subtracts labor demand (BLS projected employment growth), wage momentum and AI replacement risk for each occupation. Projections are not guarantees. How it is calculated →
Outlook score for Reservation and Transportation Ticket Agents and Travel Clerks
Each component is a percentile rank among all occupations in the same country (0–100). Weights: labor demand 25, wage momentum / openings 15, pay level 15, AI resistance 25, aging workforce 10 (Japan only), entry barrier 10.
Will AI replace Reservation and Transportation Ticket Agents and Travel Clerks? AI replacement risk
How AI is changing this job
A written analysis for this occupation is being prepared.
AI replacement risk compares the parts of a job that are easy to hand to AI or software (processing information, documentation, repetitive computer work) with the parts that are hard to automate (physical work, working closely with people, judgment in unpredictable settings), using O*NET work activities, work context, skills and knowledge. The result is a relative position among all occupations in the country, scaled to 0–100%. Methodology →
Labor demand for Reservation and Transportation Ticket Agents and Travel Clerks
Employment projections are from the BLS Employment Projections program (2025–35). Annual openings include both new jobs and replacement of workers who leave the occupation.
The same job in Japan
| Reservation and Transportation Ticket Agents and Travel Clerks United States | 空港グランドスタッフ Japan | 駅務員 Japan | |
|---|---|---|---|
| Median / average pay | $44,390 | ¥5.80M ≈ $36,865 | ¥5.80M ≈ $36,865 |
| Pay in 10 years (est.) | $56,000 | ¥8.18M | ¥8.18M |
| Outlook score | 35 | 73 | 69 |
| AI replacement risk | 69% High | 37% Low | 47% Moderate |
| Workers | 119K | — | — |
Matched by occupation (SOC code). Yen converted at 157.25 JPY/USD for reference; Japanese figures are averages, U.S. figures are medians, and the surveys define occupations differently.
Skills, education and requirements for Reservation and Transportation Ticket Agents and Travel Clerks
Key skills
O*NET skill level ratings (0–7).
Key knowledge areas
What the work involves
Important abilities
Education of workers
Training before entry
Related work experience
Job Zone 2 — some preparation needed (O*NET)
Difficulty of entry: ★☆☆☆☆ Easy to enter (from education, training, experience and Job Zone)
How to become Reservation and Transportation Ticket Agents and Travel Clerks
A step-by-step guide for this occupation is being prepared. The education, training and experience data above show the typical path.
Career path and how to earn more as Reservation and Transportation Ticket Agents and Travel Clerks
Career-path guidance is being prepared. Pay by percentile is shown in the Pay section.